Fast Track Help Desk & PPM - Asset and Facilities Management Software
 

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Help Desk and PPM Benefits

Launch your Help Desk & PPM in Hours, not Months

Fast Track Help Desk & PPM provide the powerful, scalable tools you need to automate your maintenance activities. Systems can be started off as standalone or a small group, and scale up to include web-based access for service providers, customers, including self-service from anywhere.

Fast Track Help Desk & PPM includes mechanisms to closely monitor performance, including costs, SLA's and KPI's The software covers key aspects:

MANAGEMENT of all key processes, including rapid capture and distribution of reactive calls to the appropriate service provider, and automatic allocation of PPM tasks by print or email to internal and external contractors. Windows, Web and Mobile versions.

CONTROL of resources and costs, including labour, parts, schedule of rates and miscellaneous items.

BUSINESS INTELLIGENCE mechanisms provide for the analysis required to pinpoint successful and problematic areas.
  Beginning to End Processing - click to find out more

FM DIRECT will show you how to derive Help Desk & PPM benefits

You will derive significant business benefits from automation, control and analysis. These benefits include:

 
a Reduced staff time from looking up data and re-keying
a Automatic distribution to service providers via email
a Automatic Customer Confirmation Emails
a Customers perceive increased level of service
a Cost profile of any job is available in seconds
 
 
Phone FM Direct today on 0845 299 0231
or please EMAIL your questions to: siobhan.donovan@fmdirect.co.uk