Fast Track Help Desk & PPM - Asset and Facilities Management Software

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iiS Fast Track Help Desk & PPM - Help Desk and Cyclical Maintenance software

Advanced PPM Techniques

Fast Track PPM provides all the mechanisms to manage assets and their maintenance tasks which repeat over time. The system is scalable, with thousands of users managing hundreds of thousands of assets, ranging from single buildings to national portfolios.

A number of advanced techniques have emerged, partly resulting from consultation with users, and have been included in the latest Fast Track PPM & PPM version 3. Some of these techniques may not seem crucial to an organisation that does not yet have automated PPM (initially data building is the focus), but over time the techniques can save significant resource costs.

Semi-automatic PPM Plan Generation
Simply assign our ASSET TYPES to your ASSET REGISTER and the software will generate the PPM Plan. Based on a known range of building asset types, iiS and partners can provide the PPM Processes necessary to carry out planned maintenance.

The PPM Processes are associated with asset types, which are then assigned to your assets. The last step is to provide a PPM cycle start date and default service provider for each asset, and then software will co-ordinate all the data and generate a full PPM Plan, including forecasted PPM Task Dates.

PPM Visit Timeliness
Concise PPM PERFORMANCE MEASUREMENT reporting for your customers.

The “visit timeliness” refers to the condensing of each visit so that similar tasks on similar assets are grouped into one “status”. Statuses are COMPLETED ON-TIME, COMPLETED LATE, OVERDUE and PLANNED. Visits can be reviewed by building or site – for instance a visit to perform a Quarterly Inspection on 4 boilers at the same site on the same day, would be measured as 1 item.

In the software screenshot on the right, each coloured square indicator shows the timeliness for as task performed upon multiple assets. The green squares show the visit was completed on time, dark green shows visits completed late, red squares are for overdue tasks, and orange a planned.

  Beginning to End Processing - click to find out more
PPM Job Compression
Simplify PPM Job Paperwork and Updates

If you are required to keep a per asset job history, PPM jobs can still be compressed such that all tasks of the same type, for the same building and on the same day are grouped together. No additional data is required to use this mechanism. When such jobs are updated, records for all assets in the group are updated.

New assets to inherit the PPM tasks of similar existing assets.

After adding new assets, a single click per asset invokes a mechanism whereby you set a start date and contractor, and the software generates tasks for the asset automatically. The process works by inheriting PPM Tasks from other similar assets, and the graphic indicators for the PPM Task Dates can be seen immediately.

PPM Documents
Track Asset details using your own Documents

If you group assets together for simplification, such as an example PPM Task being “Quarterly check on all fire extinguishers in the building”, additional details can be kept in documents such as Excel spreadsheets, which are tied to the PPM Task, and can be opened with a single click. PPM Documents also form part of the Customer Document Management mechanisms.

Smartphone Real-time Job Updates
Service Providers remotely indicate Response and Completion in Real Time.

Using Fast Track Mobile for Smartphone, service providers receive work instructions and perform updates on their iPhones, Blackberries and Android Smartphones. This means accurate LIVE data, less time in the office, and less work for back-office staff. Customer completion signatures can also be captured.
If you’d like to find out more about Advanced PPM Techniques, please contact iiS or an iiS Partner. Or email
To find out more about  FAST TRACK PPM then click for more info.